Solutions for freight forwardersMore Shipments,
More Shipments,
Less Effort,
Happier Customers
Visiwise reduces manual work in shipment operations and automates your customer support. That’s how you handle more shipments with less effort and have happier customers.
“While we continue to enjoy numerous benefits through Visiwise, our first benefit includes the ability to have a live map which correctly positions the vessel on the world map while in transit. This allows us to monitor the exact location of our shipments and keep our clients informed on a day to day basis.”
Sharan MandaviaGroup Logistics Manager
Some of companies using Visiwise platform
Everything you need to improve
business efficiency
Track and trace
Track your shipments by container, MBL or booking number. Also you can track by the vessel name.
View and control
Use tags and filters to create a new view of your list and have quick access to the most important details.
Integrate and automate
Integrate Visiwise into your system and bring automation and visibility to your shipment management.
Share and collaborate
Share your files and collaborate with colleagues and cut down the unnecessary calls and emails.
Get alerts and reports
Get instant alerts on every change and receive daily/weekly reports on your shipments.
Customer Satisfaction with Less Effort
Reduce manual work
Besides being able to track all your shipments in one place, Visiwise monitors all shipments and instantly notifies you of any important changes (ETA, Delay, Schedule). It removes the manual and repetitive work of tracking containers and shipments from different shipping line websites.
Instant email alerts
Instantly receive notifications for carrier ETA changes, new moves, schedule update, exceptions and any other important events instantly.
All-in-one tracking dashboard
Track your shipments from different carriers in one place. Visiwise keeps them always updated for you to check and quickly find the data you need.
Increase customer satisfaction
Make your customer support process automated and significantly reduce the number of emails and phone calls. Every move and change is automatically notified to them by email, and they can track their shipments on your branded portal.
Automated updating process
Automate email alerts to your customers so they always know the shipments status and they don’t need to contact you for updates.
Branded tracking portal
Provide your customers with your branded online portal to check their shipments and get accurate and real-time tracking data.
“I had a large volume of shipments to monitor but found it time consuming to have to search one by one through each shipping line website. I also had to do a new search every time. With Visiwise all the information is saved and keeps me up to date.”
Christy Pike | Logistics Manager
Visiwise stands as your responsive technology partner
It's time to know what's available and how you can move your business to the next level