Visiwise services pricing

Billed Annually Save 20%

Billed Monthly

Unified all-in-one shipment list

History of previous shipments

Search, filter, and sort previous shipments

Access for one user

Tracking by container, bill of lading, or booking numbers

Automatically updating shipments every 16 hours

Daily alerts for ETA changes

Vessel location and status tracking

Ability to name and archive shipments

Multiple user access

Enhanced Tracking Options

Track shipments via Excel

Automatically updating shipments every 8 hours

Customized alerting system and exception detection

Interactive Real-time Map View

Customized Reports and Shipments Views

Spreadsheet-like layout to control all data in one place

Export updated tracking data into an Excel file for easier data management

Advanced collaboration features: share shipments, documents, …

Free onboarding and training sessions

Everything in Professional, plus

Ports and terminals data

Rail tracking and rail ETA data

KPI, statistics, and analytics

Integration with internal systems (ERPs, TMS, WMSs, …)

Branded dashboard and customer portal

More frequent shipment updates (every 1h, 3h, etc.)

Track and Trace	Pr Professional	En Enterprise
Manual track by Container number Track your shipments by entering the container number of your cargo.
Manual track by Bill of Lading number Track your shipments using the Bill of Lading number that is issued by the shipping line (Master Bill of Lading).
Manual track by Booking number Track your shipments using the booking number that is issued by the shipping line.
Bunch tracking by files/copy paste Track multiple containers all together. It can be easily done by copy/pasting the references from an excel file or uploading it.
Import files to add several shipments Import files to add multiple shipments to your dashboard. It can be easily done by uploading csv, xls, and xlsx files which contain several references and data. Also, It is possible to map different columns to different fields that have already been defined.
Manual vessel tracking by name or IMO number Track the vessel carrying your cargo using its name or IMO number (for bulk and break bulk cargo).
Track by email Track your shipments by sending your references via email to [email protected] and you will receive the tracking results in reply to that email in a minute.	soon	soon
Auto track by integration Integrate Visiwise with your internal system (TMS, ERP, or ...) and all your shipments will be automatically tracked and added to your Visiwise Dashboard whenever you create or add a new shipment to your internal system.
Port and Terminal data Access the last updated terminal data about your cargo.

Visibility and control	Pr Professional	En Enterprise
List view See all your shipments with their tracking information like ETA and last status in a list.
Table view See all your shipments with their tracking information such as ETA and last status in a table.
Vessel location and status On the world map, locate and observe the status of the vessel that carries your cargo.
ETA History Change history of ETA to have a sense of possible changes in the future and know how the shipping line is performing.
Map view View and monitor your in transit shipments on an interactive world map, whether they are discharged or loaded on vessels.
Shipment view Create a view to save custom filters, sort and search options for shipments.
Status view View and monitor your shipments in different groups based on their status.	soon	soon
Customized view Customize the way you want to see your shipments based on your needs. You tell us and we customize it for you.
Filter shipments Filter your shipments to see and find those you are looking for, based on the Port of Loading (POL), port of discharge (POD), arrival time (ETA), and ... .
Sort shipments Sort your shipments based on their arrival time or last update to see them in your preferred order.
Rename shipment Give your intended name to your shipments to find and remember them quickly.
Shipment's tag Tag your shipments with product name, customer name, order number, etc. to organize, find and filter them easier.
Shipment's assignees Optimize shipment management by assigning a team member who is handling specific shipments.
Export shipments tracking Download all your shipments (or filtered shipments) with their updated tracking information in a spreadsheet (excel, csv) file.

Automation	Pr Professional	En Enterprise
Auto-update Visiwise keeps all your shipment tracking information updated so that you won’t need to update them manually. Without auto-update, you must check the shipment's last update time and click on the update button to update it.
Shipment notifications by email Get notified about every change or update of your shipment by email. The shipment notification can be turned on/off separately for each shipment.
Shipment notifications settings You can decide the type of notification you receive, e.g., estimated arrival time, estimated departure time, status, location, vessel name, etc.
Shipment notifications for others Other people like your teammate, agent, or client may need to get notified about a specific shipment, you can add their email addresses as recipients.
Regular reports Get reports of all your ongoing shipments on a regular basis (daily/weekly/...)	soon	soon

Collaboration	Fr Free	Es Essential	Pr Professional	En Enterprise
Multiple user access Add your colleagues as Visiwise users and give them access to your shipment list.	Individual	Individual	Multiple users	Multiple users
Conversation for members per shipment For each shipment, there is an auto-created conversation shared between shipment members to collaborate and share documents.
Sharing docs in conversations Attach and send documents in the conversation along with your messages or even separately.
Multiple conversations per shipment On each shipment, it is possible to have different private conversations with different people for better arrangement and organized collaborations.
Adding guests to conversations Add others out of your workspace members to a conversation on a shipment. Guests will only have access to the shipment tracking and its conversation, not any other of your shipments.
Adding Workspace Viewer Add a non-exciting user as a workspace viewer to your workspace. Workspace viewer will only view all shipments. Without permission to track shipments and other features.

Document management	Pr Professional	En Enterprise
Private cloud storage per shipment Upload each shipment’s documents in its private cloud folder to make them accessible from anywhere and at any time.
Shared cloud storage between members When a file is uploaded to shared cloud storage, every member has access to that file.
Managing permissions on files Documents can be set up to allow access to specific individuals.	soon	soon

Analytics	Es Essential	Pr Professional	En Enterprise
Shipments statistics Use shipment statistics to review the volume of your shipments over different periods of time, by different shipping lines, for different customers, and more, based on your business needs.	soon	soon	soon
Transit time insight Get an insight into the actual transit time of different shipping lines in the routes you have shipments. It helps you find better services for your next shipments.	soon	soon	soon
KPI, metrics and analytics Coming soon ...		soon	soon

Customization	Fr Free	Es Essential	Pr Professional	En Enterprise
Branded Dashboard (Logo, Color) Visiwise Dashboard can be branded with your company’s logo and color palette.
Visiwise Dashboard on your domain Have a version of Visiwise Dashboard on your domain (yourdomain.com) that is customized and branded with your company brand.
Embedded tracking on your website Your customers can track their shipments on your own company’s website. It is possible to create your own company tracking references.
GPS Integration For door-to-door tracking and monitoring shipments, we can integrate GPS devices data into your dashboard.

Frequently asked questions

What features are included in the Free plan?

The Free plan allows you to access and retain all your shipment history and data after your free trial or if you discontinue your premium subscription.

How can I or my company access Visiwise Premium features for free?

You can explore all our premium features and functionalities of our Professional plan with a 14-day free trial, no credit card required. If you're interested in trying out our Enterprise plan features, please reach out to us.

What payment methods do you accept?

We accept all major credit/debit cards for both monthly and yearly subscriptions, processed securely through our Stripe payment gateway. Wire Transfer is also available only for yearly subscriptions.

What happens if I exceed the container tracking limit in my plan?

If you track more containers than your plan allows before the renewal date, you'll need to renew your plan or upgrade to a higher tier. This will reset your billing cycle.

Are failed container trackings counted in my usage?

No, only successfully tracked containers are counted towards your usage. Failed tracking attempts do not affect your tracking limits.

Do you offer monthly and yearly billing options?

Yes, we offer both monthly and annual billing options. The annual billing option provides cost savings compared to monthly billing.

Do you count containers in transit or successfully tracked containers in my monthly plan?

We only count successfully created and tracked containers within your billing cycle.

What happens if I don’t use all of my containers?

Unused container credits do not roll over to the next billing cycle. Each billing cycle starts with a fresh allocation of container credits.

What if my payment fails, such as if my credit card expires?

You'll receive email alerts after each unsuccessful payment attempt. Payment attempts may be made up to four times in the following month. Failure to complete payment will result in account downgrading to the Free plan.

Do you provide a Non-Disclosure Agreement (NDA)?

Yes, we offer an NDA upon request. Please contact us at [email protected] for further details.

How is my payment processed?

Your payment is securely processed through Stripe, the same payment processor trusted by companies like Twitter, Pinterest, and Lyft. We do not handle your payment card information directly.

Still have questions?

Feel free to reach out to us via online chat or email at [email protected], and we'll assist you promptly.

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